Neuroshift Driving School
Privacy Policy
A legal disclaimer
Privacy policy
We value your privacy and are committed to protecting your personal information when you use our services. This Privacy Policy explains the types of data we collect, how we use it, and the steps we take to safeguard it. If you have any questions or concerns, please don’t hesitate to contact us using the information below.
1. Information We Collect
To provide our services, we may collect the following types of information:
-
Personal Details: Your name, date of birth, address, phone number, and email address.
-
Payment Information: Credit card details and payment history, securely processed through trusted third parties.
-
Driving Preferences: Any specific requirements you share to tailor your learning experience.
-
Device and Usage Data: Information about your use of our website, such as IP address, browser type, and pages visited, to improve functionality.
2. How We Use Your Information
We collect and use your information to:
-
Provide services like lesson scheduling and payment processing.
-
Communicate updates, confirmations, and necessary information about your lessons.
-
Improve our offerings based on feedback and usage.
-
Handle administrative tasks, including invoicing and compliance with regulations.
Whenever we use your data, we do so in line with Australian consumer rights. Learn more about your rights under the Australian Consumer Law (ACL).
3. Sharing Your Information
Your personal information is only shared in limited circumstances:
-
With verified third-party service providers (e.g., online scheduling tools or payment processors) to deliver and enhance our services.
-
With legal authorities if required to comply with Australian laws.
-
If you consent to share your details for certain purposes.
We do not sell your personal information to any third parties.
4. Protecting Your Information
We take security seriously and adopt the following measures to protect your data:
-
Secure storage solutions to safeguard sensitive information.
-
Data encryption during transactions.
-
Regular system audits to ensure our security measures are up to date.
Although we work hard to protect your data, no system can be 100% secure. If you have any concerns about the security of your information, please contact us immediately.
5. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience. These small data files:
-
Save your preferences for easier access during future visits.
-
Collect analytics to help us understand website traffic and improve usability.
You can manage or disable cookies via your browser settings, though certain website features may not function as intended if cookies are turned off.
6. Your Rights Under Australian Law
Under Australian law, you have specific rights regarding your personal information, including:
-
Access: You can request access to the data we hold about you.
-
Correction: You can ask us to amend any inaccurate or incomplete information.
-
Deletion: Subject to legal obligations, you may request that we delete your information.
-
Complaints: If you’re not satisfied with how we handle your data, you can learn more about your rights and options through the Office of the Australian Information Commissioner (OAIC).
7. Contact Us
If you’d like to exercise your rights, have questions about this Privacy Policy, or need assistance, you can contact us.​
​
8. Updates to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or to comply with new legal requirements. Any significant changes will be communicated clearly, and the “Last Updated” date will be revised below. We encourage you to review this policy periodically.
Last Updated: June 18, 2025
For more information about your rights and protections, visit the official Australian Consumer Law (ACL) website.
​